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Getting Started

Learn the core concepts behind PackTrack — the four-level hierarchy and how everything fits together.

The Four-Level Hierarchy

PackTrack organises your inventory in four nested levels:

  1. Areas — the top-level physical spaces (e.g. "Garage", "Attic", "Storage Unit").
  2. Locations — specific spots inside an Area (e.g. "North Shelf", "Left Wall").
  3. Boxes — containers placed inside an Area or Location (e.g. "Holiday Decorations Box").
  4. Items — individual things stored in an Area, Location, or Box.

You don't have to use every level — Items can live directly inside an Area if you don't need the extra nesting.

Your First Inventory

A good starting workflow:

  1. Create one or more Areas that represent your physical spaces.
  2. Add Locations within each Area to further organise them.
  3. Create Boxes and place them inside an Area or Location.
  4. Add Items to whichever container they live in.
  5. Print QR labels from the Print Labels page and stick them on your physical boxes.
  6. Scan QR codes with your phone to jump straight to any item, box, or location.

Sites (Tenants)

Everything in PackTrack belongs to a Site. A Site is an isolated workspace — great for separating a home inventory from a business inventory, or for sharing access with family members without mixing data.

When you register, your first Site is created automatically. Admins can invite other users to their Site from the Site Administration page.

If you belong to more than one Site, use the Switch button in the header to change between them.

Custom Labels

If the default terms "Area", "Location", "Box", and "Item" don't fit your use-case, Site Admins can rename them under Site Administration → Site Settings. The custom names appear everywhere in the app — navigation, forms, and reports.

Next: Choosing Your Setup →
Learn what Moving, Inventory, Insurance, and Other pre-configure for you.
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